If all else fails, talking things out will help. Whether you’re involved in an innocent fender bender or you’re a bystander in some work snafu, your excellent communication skills will go a long way toward easing tensions. Hopefully, you can solve the real problem altogether. You have a lot more influence over the attitudes of others than you may realize. Use your famous diplomacy and see what happens. You might be surprised how it inspires people to come to an agreement.